Pin protection REWORK.

[Sbacco 0]

Guessing a number of people have forgotten their pins in the past on this server or another.

This server being the only one where you have to go through a moderator, who then goes to an owner in order to get the pin reset, Rather than doing it all through email verif's or account profiles

 

Hours i sat waiting for someone to be online just to make them aware before being told it'd take 1-4 days.

The customer service is Horrific for the amount of $$$ people put into the server, Issues like this involving game access should be dealt with quicker. 

Now whether that comes down to appointing people who are more active to be in control of pin resets, or completely restructuring the current system so it can be done through verified emails.

 

Quote

YOU SHOULD'VE TAKEN CARE OF YOUR PIN DETAILS'.

                                    -Shut up, It's a private server. What the hell happened to a good old fucking bank pin.

[A M D 3]

1 hour ago, Sbacco said:

Guessing a number of people have forgotten their pins in the past on this server or another.

This server being the only one where you have to go through a moderator, who then goes to an owner in order to get the pin reset, Rather than doing it all through email verif's or account profiles

 

Hours i sat waiting for someone to be online just to make them aware before being told it'd take 1-4 days.

The customer service is Horrific for the amount of $$$ people put into the server, Issues like this involving game access should be dealt with quicker. 

Now whether that comes down to appointing people who are more active to be in control of pin resets, or completely restructuring the current system so it can be done through verified emails.

 

                                    -Shut up, It's a private server. What the hell happened to a good old fucking bank pin.

Couldn't have said it better. This is a big problem, on every facet of looking at it. This is a disgraceful IMO. I don't know the logic behind having the approval of the owner and why can't an Admin or Mod jus be tasked with this job... This is really annoying. 

Staffs should be appointed on the basis of accounting for the time zone differences because as it stands now where you rarely see a single staff online for a very extended period of time. This is illogical on all levels.