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Nice update, Like the buffs, and thank god the ballista range got nerfed holy shet

Patch Notes Cudgel removed from Larran's chest
  Larran's keys are now slightly more rare
  Cursed & Infernal imp spawns have been reduced by 30%
  Bloodfire shield in the mystery box/chest reward table is now replaced with a Bloodfire visage
  Bloodfire shield is now created via enchantment chest (rather than attaching visage) for x1 Visage and x10 Dragonfire shields
  Fixed bloodfire shield not protecting against dragon fire
  Torva, Inquisitor & Justiciar defence bonuses reduced -100 stab/slash/range defence for bodies -75 stab/slash/range defence for legs -25 stab/slash/range defence for helms    
  Tokhaar-kal STR bonus reduced to 5
  Added more brutal green dragon spawns    
  Edge PKing II added to Medium daily money tasks Kill 15 players in Edge risking lesser orb+ Golden gift box, PvP mystery box, Hotspot lamp & 250 BM reward
  Raid caskets in daily rewards is replaced with raid essence stacks
  Raids common reward table buffed for both CoX & ToB
  Twisted bow now has a new +15% PvM damage passive effect
  Scythe of vitur now has a +15% PvM damage passive effect
  Beginner wild casket slightly buffed
  Vote book now also gives a +25% exp boost
  Gladiator tokens buffed from Edgeville PKing buffed by +5
  Chance to get gladiator weapons from gladiator caskets is now 2X better
  Bloodmancer magic damage buffed from 0.5% -> 1% per piece
  Heavy ballista range attack buffed from 135 -> 150
  Elemental staff magic damage buffed from 0% -> 5%
  Elemental crossbow range attack buffed from 135 -> 150
  Elemental dagger special attack cost reduced from 60% -> 50%
  Fixed old items being in the blood diamond shop collection log   Looking Ahead While we continue to do these kinds of patches in light of SPK's fresh start, we still plan to drop a Spring Event before the end of April. The Spring Event will also be released alongside brand new superiors for various wilderness NPCs. Stay tuned for more details!  

Making ticket as I as asked to do by Scooby Doo

I dont know why I am IP banned, can I please get clarification please and help with the unban

Hello, Ive forgotten my password on my account "Rennoc" I do however remember the PIN, I have logged into several of my other accounts but cant seem to remember my main accounts password.    https://gyazo.com/e4876db6bb84c7e17696cefc5d1ba1ed   screen shot as the "lost PASSWORD/PIN" guide suggested. 

If you have donated via PayPal, Then yes, You keep your rank. But if you’ve obtained your donator rank through in - game currency, Then unfortunately no, You will not keep your rank. ( As far as i know )