A topic like this comes around every month or so, but they will never ever change. Ryan is content with mediocrity, he doesn't give a fuck about the players, it's just passive income to him at this point, minimal effort, maximum return.
Appeals never get done, supposedly they do them twice a week, but I see alot of players that have been waiting for months. Even a simple password reset takes days, sometimes even weeks on here.
Ryan has been able to ride on his loyal playerbase so far, but there will be a boiling point sometime soon, and it's all going belly up, and he wouldn't give a single fuck.