Harry P Ness 10 Posted May 16, 2016 " Juvenile " or juv something i cant remember his name 100% and myself were getting ready to stake as we got to the second accept screen it froze i tryed clicking accept and decline several times ea i think he ended up logging out because he was gone long story short it took my ele c bow and i just donated $10 for it i haven't been playing long and something like this has happened already I need help asap...... i really don't want to refund my card if nothing can be done, but i refuse to take a L. I hope you can resolve this problem! Or figure out what happened Share this post Link to post Share on other sites
I X I 10 Posted May 16, 2016 I'll send this into Ramzi and have him check logs if it was a bug then you'll be refunded the items Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 16, 2016 Thank you , you seem to be the only staff member who's on daily I was looking for help after it happened no one was one ... But I'm going to stay offline after they give me other bond so he can investigate more Share this post Link to post Share on other sites
I X I 10 Posted May 16, 2016 Just saw a ticket regarding your donation and Ramzi said he will be giving you the bond asap Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 16, 2016 Thanks again .. Do you know why auto donation won't work for me ? Correct username and everything I think it's the whole PayPal issue Share this post Link to post Share on other sites
I X I 10 Posted May 16, 2016 I guess Ramzi bad said it didn't register your in-game name Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 16, 2016 Can I add you on skype ? Or will you just keep my posted via forums about my other items Share this post Link to post Share on other sites
M Eye Eh 10 Posted May 16, 2016 hes at work atm harry so the best option is forums Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 24, 2016 Could you talk to ramzi about this situation aswell to see if he seen the bug in the logs I'll send this into Ramzi and have him check logs if it was a bug then you'll be refunded the items Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 27, 2016 bump still haven't heard word about this situation Share this post Link to post Share on other sites
Harry P Ness 10 Posted May 27, 2016 Have you spoke to rams about this situation and has he even looked into it this was my first donation i keep getting ripped off on my items man then the mods will say they'll talk to Ryan or Ramzi and ill never hear anything after that ... can i speak to one of them myself? because word is obviously not getting around I guess Ramzi bad said it didn't register your in-game name Share this post Link to post Share on other sites
