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Toosh

refund request for super donator rank from vote shop

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i bought a super donator rank from the vote shop and I thought itll stack with my already super rank and ill get elite, could I please get a vote point refund as I cant do anything with the rank?

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Hello @Toosh,

 

I'm sorry but you can not get refunded. Ryan already added a 'warning message' that it's not stackable, which means it's your fault for buying it without reading the message.

 

 

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Regardless of what was stated above, it wouldn't hurt to at least try and submit a ticket to the owners regarding this issue. That way, you get an OFFICIAL answer from the highest of authorities. I will forward this to Michaelmyers, who will then write a ticket for you.

 

Q: What is a ticket?

 

A: A ticket is a line of communication the staff team uses to notify the owners of any issue a player may be having at that time. Each player, alongside their issue, will have their own respective ticket, and will get looked at individually.

 

Thanks!

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Ticket has been made, please wait 3-6 days on an update regarding your ticket. If you have any questions or concerns, please do not hesitate to contact a staff member.

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On 8/18/2017 at 1:06 PM, Kellatha said:

Ticket has been made, please wait 3-6 days on an update regarding your ticket. If you have any questions or concerns, please do not hesitate to contact a staff member.

yet the staff members log in and put their private on off, yeezus is too busy killing pvmers and other people in wildy to even give a fuck about helping players, been trying to get my pin recovered for OVER 1 MONTH! The Aurora was finally able to put in a ticket for me after a long wait, its been over 1 week now and stuff NO reply... a server this good has staff that dont give a single fuck about the players, what this server really needs is a staff overhaul and an admin that will look at tickets daily and solve them. 

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