J Beeb

I'm waiting to get my account back after a hack as well, had to find staff member on discord because staff online had pms off, ignored yells from friends and it really makes it feel like you're never getting anywhere. I've only had my ticket in for around 20hours, although I've had a lot of help from goobymunch i still don't fully understand what is happening all I know is he told me it usually takes 3 days, 3 days is even too long it should be 12-24 hours at an absolute max and the expected time should be under an hour I don't expect this to be sorted by one person I'd think it could be solved by giving a minimum of 6 people in different time zones who are trustable a rank to be able to help with all appeals. If any staff read this can you tell me what is happening with my account if anything and how I will know when I have my account back since I don't even know where this appeal is since a member of staff wrote it for me

how do i get my hacked account back?